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Care notes / Care choices

A plain-English guide

Questions before a visit

What happens before a treatment decision?

Ask who will assess you. Then ask how you can talk with them.

Which visit format fits the assessment?

The health professional assessing you and discussing your care is called a clinician.

In the same room

How you talk
You and the clinician meet face to face.
Ask before paying
What can be checked here, and what needs a separate test?

Live video

How you talk
You talk with the clinician while both are online.
Ask before paying
What happens if this assessment needs an examination?

A form read later

How you talk
You write your history; the clinician reads it at another time.
Ask before paying
Can we ask each other follow-up questions before a decision?

A form needs room for a reply

This source information was recorded on September 26, 2026.

A fixed form alone falls short, says the Federation of State Medical Boards, if the clinician cannot ask follow-up questions or obtain needed details.

This group brings state medical boards together and gives them advice. Its advice is not state law.

States set different rules for checking a patient’s health online.

Read the medical boards’ online-care guidance

Who needs a licence?

This source information was recorded on September 26, 2026.

Federal health guidance links a doctor’s permission to practise with your location: the state where you are having the visit.

That may be a state licence or another permission the state accepts.

Nurse practitioners and physician assistants are other care professionals who may assess patients and prescribe under state rules.

Those rules differ by state.

Ask which role the person holds and where to check it.

Read the federal guidance on licences

What do I want answered?

Tick the questions that fit your visit. Use the list to ask for clear answers.

Questions to bring

How do I check the medicine source?

Ask for the pharmacy’s name

An online service’s name may not reveal who prepared a medicine made to order.

The state board of pharmacy holds the pharmacy’s licence record.

For state pharmacy licence searches, the Food and Drug Administration (FDA) provides links. This U.S. agency reviews medicines.

Use the FDA’s state pharmacy lookup

Ask what the whole plan will cost